Golx — Support

Football scores, live on your Lock Screen

Contact

Questions, bug reports and data corrections: golx.support@icloud.com. We answer in English, German and Polish.

When reporting a problem, it helps to include: your iPhone model and iOS version, the app version (Settings → App), and the match or competition involved.

Frequently asked questions

The live score on my Lock Screen is frozen or missing

Live Activities need notifications to be allowed for Golx (iOS Settings → Golx → Notifications) and “Live Activities” enabled. A Live Activity starts automatically a few minutes before kick-off for matches of your favourite team. If it stops updating, open the app once — this re-registers the match with our server.

A match, league or table is missing or shows old data

Scores, tables and line-ups come from an external sports-data provider. Occasionally a competition is published late or a table is corrected after a match is settled. Pull the block open again later, or write to us with the competition name — we can check whether the data reaches the app correctly.

Line-ups are empty

Line-ups are usually published by the provider about an hour before kick-off, sometimes later for smaller competitions.

Do I need an account?

No. Golx has no registration, no login and no in-app purchases, and it shows no advertising.

What data does the app store?

Only what the live match updates need: the push token of your installation (Apple on iPhone, Google Firebase on Android), your followed teams and matches, and the app language. See the privacy policy.

How do I remove my data?

Remove the teams or matches you follow, or delete the app — the registration is deleted automatically after 30 days without contact. You can also write to us and we will delete it right away.


Privacy Policy